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Get Ready for a New Perspective

Insights. Understanding. Inspiration.

Professional Development Training

Ready to make those changes you've been thinking about?

Are you a Training Manager, looking for training solutions for your employees?

 

Maybe you are a team leader looking to upskill yourself or your team for a new challenge?

 

Or you could be looking for some individual coaching to get you to where you need to be on a project or in your career.

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Foot Tracks on Sand

My approach

Everyone's needs and situation are unique to them. I quickly tune in to your individual situation and we get to work on upskilling you on exactly what you need. 

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This approach works just as well for individual or group sessions, in-person or on-line.

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My Story

I use my own unique qualifications, exprience and personality to design and deliver targeted, flexible and effective Professional Development Training to individuals and groups.

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I have a BSc Hons (Zoology) from Trinity College Dublin, an MA (Environmental Management) from Politecnico di Torino and a MicroMasters (Digital Instructional Design) from University of Maryland. I have worked in the public and private sector, in SMEs and giant global corporations. I can't think of a sector I haven't worked in!

Professional Development Training Programmes

All my training sessions are workshop style. We solve problems together using insights I can give or that I can help participants to find within themselves. We will identify issues that a training solution could target and plan a workshop around these. However, I always take a flexible approach and adapt the workshop content to the dynamic of the session. 

Groups

2-15 participants

Half-day

Full-day

Individuals

One-to-one coaching sessions.

In-person

In-house or off-site.

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on-line

Zoom/Webex/Teams

Half-day

Full-day

Programme Topics

Professional Skills

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Presentation skills

Time Management

Customer care

Telephone skills

Train-the-trainer

Effective meetings

Working remotely

Decision making

Negotiation

Teamwork

Interpersonal Skills

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Communication skills

Interpersonal dynamics

Teamwork

Emotional intelligence

Assertiveness

Conflict management

Working well with your manager

Dealing with difficult people

Handling difficult conversations

Influencing others and outcomes

Transactional Analysis

Resilience

Decision making

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Leadership

Modern Office

Leadership styles

Leadership models

Managing remotely

Delegation

Motivating others

Understanding your team

Developing your team

Performance managment

Mentoring 

Programmes
Zen Stones

The 3-Day Essential Skills Programme

maximises all your other professional development training.

3 Day Essential Skills Programme

Day 01

Communication Skills

Emotional Intelligence

Understanding yourself and others

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Day 02

Interpersonal Dynamics

Influencing others

Power

Conflict

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Day 03

Finding focus

Decision making

Planning

Motivation

Resilience

Balance

Essential Skills Programme

Day 01

Communication Skills

  • How communication works.

  • The mechanics of communication.

  • How and what you are communicating.

  • Adapting your communication to various people and situations.

  • Listening skills.

  • Questioning skills.

  • Assertive communication.

  • Handling difficult conversations.

Day 02

Interpersonal Dynamics

  • Emotional Intelligence: understanding, using and managing your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict. 

  • How we interact with others: Transactional Analysis.​

  • What power do you have?

  • How to influence others.

  • Understanding conflict.

  • How to diffuse/handle conflict.

  • Dealing with difficult people.

  • How to repair relationships after a negative interaction.

Day 03

Finding Focus

  • Identifying your values and priorities.

  • Setting personal and professional goals.

  • How to make good decisions.

  • Planning to achieve your goals.

  • Figuring out how to best motivate yourself.

  • Building resilience.

Contact me 

Roo West, Ardnacrusha, Co Clare V94 HF6K

086-0652831

Thanks for getting in touch!

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